This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.
This qualification provides a pathway to work in various hospitality settings:
- Clubs
- Pubs
- Cafés
- Motels
- Hotels
- Coffee shops
- Catering operations
This qualification requires the completion of the following 15 units:
BSBTWKR201 Work effectively with others
SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
SITXCCS014 Provide service to customers
SITXHRM007 Coach others in job skills
SITXCOM007 Show social and cultural sensitivity
SITXFSA006 Participate in safe food handling practices
SITXWHS005 Participate in safe work practices
SITXFSA005 Use hygienic practices for food safety
SITHCCC024 Prepare and present simple dishes
SITHFAB021 Provide responsible service of alcohol
SITHFAB024 Prepare and serve non-alcoholic beverages
SITHFAB025 Prepare and serve espresso coffee
SITHFAB027 Serve food and beverage
SITHPAT016 Produce desserts
